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Terms Conditions That Govern Your Account

Before you open an account or move funds through JazzCash, Easypaisa, or Raast, these terms set out exactly what we expect from you and what you can expect from us.

Account eligibility rulesJazzCash, Easypaisa, Raast wallet conditionsAccount suspension processDispute resolution pathRegion and local law dependency

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What These Terms Actually Cover

globalworkai Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply the moment you create an account and continue for as long as your account remains active. They govern how your account is opened and verified, how funds move through local payment rails such as JazzCash, Easypaisa, and Raast, and how withdrawals are processed

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after identity checks are completed. We may update these terms when our operating conditions change, and we will notify you through the contact details linked to your account before material changes take effect. Continued use of your account after a notified update counts as acceptance of
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the revised terms. Where any clause conflicts with applicable local law in Pakistan, the local law takes precedence and that clause will not be enforced. Nothing in these terms removes or limits statutory rights you hold under Pakistani consumer protection rules. If you have a question
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about any specific clause, our support channel is the right place to raise it before you proceed.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE UPHOLD THESE TERMS

Our Commitments Under These Terms

These terms are not one-sided. We hold ourselves to the same framework we ask you to follow — clear account security practices, transparent data handling, and a defined process for anyone who wants to raise a concern or request changes to their account.

Account Security

Your account is protected by OTP-based login verification. If unusual access is detected, we flag the session and require re-authentication before any wallet action clears.

Data Handling

We collect only the data needed to verify your identity and process payments through JazzCash, Easypaisa, and Raast. We do not sell account data to third parties.

Retention and Deletion

Account records are retained as required by the payment and compliance obligations that apply to your region. You can request account closure through support, and we will confirm the data retention period that applies.

Dispute Resolution

Any dispute about a transaction, wallet balance, or account decision follows a written process — you submit the details, we review within the timeframe stated in the terms, and we respond in writing.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, wallet transaction, or a specific clause, our support team handles those queries directly. Reach out through the channel that suits your situation — all three paths connect to the same team.

Live Chat Support Open the chat widget on any page of the site. Agents can clarify specific clauses, walk through account conditions, and escalate disputes within the same session.

Email Support Send a detailed query to our support address. For terms-related questions, include your account ID and the specific clause number so we can respond precisely.

Account Help Centre The Help Centre holds written answers on wallet conditions, JazzCash and Easypaisa transaction rules, and common account-access questions linked to these terms.

Common Questions About These Terms

Real questions about account rules, wallet conditions, and your rights under these terms — answered directly.

Yes. Any deposit made through JazzCash, Easypaisa, or Raast is subject to these terms. The wallet conditions section covers transfer verification and what happens if a payment is disputed.

We may revise terms when operating or legal conditions change. We notify you before material updates take effect. Continued account use after that notice counts as your acceptance of the new version.

Local law takes precedence. Any clause that conflicts with applicable Pakistani consumer or financial law will not be enforced against you, and the rest of the terms remain in effect.

Contact support through live chat or email with your account ID and transaction reference. We review the dispute in writing and respond within the timeframe stated in the terms.

You can request account closure through support. Data retention after closure depends on payment and compliance obligations tied to your region — support will confirm the period that applies to your account.

Yes. Whether you access globalworkai through a mobile browser or a dedicated app, the same terms apply. Device or browser type does not change your rights or obligations under these terms.

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